Quick Summary: fuji388 collects your data to operate the platform securely and provide you with the best experience. We do not sell your data. You may request access to or deletion of your data at any time. Your privacy is our priority.
1. Introduction & Scope of Privacy Policy
Fuji388 ("we", "platform", "fuji388") takes our responsibility to protect the privacy and personal data of every user who accesses fuji388.my and all related services seriously. This Privacy Policy clearly and transparently explains how we handle your personal information.
This policy applies to all users of the fuji388 platform — whether you have registered as a member, are browsing our website as a visitor, or are any individual interacting with fuji388 services in Malaysia. By using the fuji388 platform, you agree to the collection and use of information as described in this Privacy Policy.
This policy is prepared in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to ensuring your personal data is processed lawfully, fairly, and transparently at all times.
2. Types of Information We Collect
Fuji388 collects several categories of personal data depending on the nature of your interaction with our platform:
A. Identity & Account Information
- Full name as per identity card
- Identity card number (MyKad) or passport
- Date of birth and gender
- Email address and mobile number
- Username and password (stored in encrypted form)
B. Financial & Payment Information
- Malaysian bank account number registered for withdrawals
- E-wallet information (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow)
- Deposit and withdrawal transaction records
- Betting history and gaming activity
C. Technical & Usage Information
- IP address and geographic location (state/city level)
- Device type, operating system and web browser used
- Cookie data and login session data
- Pages visited and time spent on the platform
- Error logs and technical reports
fuji388 no store your credit/debit card numbers directly. All payment transactions are processed through a secure payment gateway that complies with PCI-DSS standards.
3. How We Collect Data
Fuji388 collects your personal data through the following channels:
| Collection Channels | Data Type |
|---|---|
| Account registration form | Name, email, phone number, date of birth |
| KYC verification process | MyKad copy, identity supporting documents |
| Deposit & withdrawal transactions | Banking details, financial records |
| Platform usage (automatic) | IP address, device, cookies, activity logs |
| Customer support communications | Emails, chat records, feedback |
| Authorised third parties | Identity verification, payment data |
We only collect data that is relevant and necessary for the stated purposes. You will be notified in advance of any additional data collection that may occur in the future.
4. Purposes for Using Personal Data
Fuji388 uses the personal data collected for the following purposes:
- Account Management: Registering, verifying and maintaining user accounts, and securely processing login requests
- Financial Processing: Processes deposits via Touch 'n Go, GrabPay, DuitNow, FPX and withdrawals to registered Malaysian bank accounts
- Legal Compliance: Meeting KYC requirements, anti-money laundering (AML) obligations and reporting duties to the relevant authorities
- Platform Security: Detecting and preventing fraud, unauthorised access, account misuse, and suspicious activity
- Service Improvement: Analysing usage patterns to improve the user experience, platform performance and gaming offerings
- Communications: Sending account information, transaction notices, promotional updates and customer service responses
- Responsible Gaming: Monitoring gameplay patterns to identify users who may need responsible gaming support
fuji388 will not use your data for any purpose beyond those stated above without first obtaining your explicit consent.
5. Sharing Data with Third Parties
Fuji388 does not sell, rent, or disclose your personal data to third parties for marketing purposes. However, in certain circumstances, your data may be shared with the following parties for legitimate reasons:
- Payment Service Providers: Payment gateways that process your financial transactions (e.g. FPX and DuitNow providers) only receive the data necessary to complete the transaction
- Game Providers: Gaming companies providing slots, Live Casino, and virtual sports may receive anonymous session identifiers that do not reveal your full identity
- Identity Verification Services: Third parties that assist with KYC processing and identity document verification for legal compliance purposes
- Authorities: fuji388 will disclose data to legal authorities, regulatory bodies or enforcement agencies when required by law or a valid court order
- Business Transfer: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the business transaction, subject to equivalent privacy protections.
All third parties that receive data from fuji388 are required to comply with strict security and privacy standards, and are permitted to use that data solely for the specified purpose.
6. Data Storage & Security
Fuji388 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction or disclosure:
- 256-bit SSL Encryption: All data transmitted between your browser and fuji388's servers is protected with bank-grade encryption
- Encrypted Passwords: Account passwords are stored using a cryptographic hashing algorithm that is irreversible
- Two-Factor Authentication (2FA): An additional security layer available to all users who wish to protect their account
- 24/7 Monitoring: The fuji388 security team continuously monitors our systems to detect any threats or unusual activity.
- Regular Security Audits: Penetration testing and vulnerability assessments are conducted regularly by independent security experts
Your personal data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law. Generally, active account records are kept for the duration the account remains active, while closed account records are retained for a minimum of 7 years to meet legal compliance requirements.
In the event of a data breach affecting your information, fuji388 will notify you within 72 hours of becoming aware of the incident, in line with industry best practices.
7. Cookies & Tracking Technologies
Fuji388 uses cookies and similar tracking technologies to enhance the user experience and ensure key platform functions operate correctly. We use several types of cookies:
- Essential Cookies: Required for core platform functions such as login sessions, security, and navigation. These cookies cannot be disabled.
- Performance Cookies: Collecting anonymised information about how users interact with the platform to help us improve our services.
- Functional Cookies: Saving user preferences such as language, RM currency denomination, and display settings for a more convenient experience.
- Analytics Cookies: Helps us understand website traffic and usage patterns for the purpose of improving the fuji388 platform.
You can manage or delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the fuji388 platform and your overall user experience.
8. Your Rights as a User
As a fuji388 user in Malaysia, you have the following rights regarding your personal data, in accordance with the provisions of the PDPA 2010:
Right of Access
Request a copy of the personal data fuji388 holds about you at any time.
Right to Rectification
Correct any inaccurate or outdated data in your fuji388 account.
Right to Erasure
Request deletion of your data, subject to applicable legal obligations.
Right to Object
Object to the processing of your data for marketing or analytics purposes at any time.
Right to Data Portability
Get a copy of your data in a machine-readable format for personal use.
Right to Restrict Processing
Request that fuji388 restrict how your data is used in certain circumstances.
To exercise any of the rights above, please contact the fuji388 privacy team by email at support@fuji388.my. We will process your request within 30 business days.
9. Protection of Children's Data
The fuji388 platform is restricted to users aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. fuji388 employs age verification procedures during the registration process to ensure compliance with this age restriction.
If we discover that personal data has been inadvertently collected from a minor, we will take immediate steps to delete that data and close the account in question. Parents or guardians who become aware that their child has registered on the fuji388 platform without consent are advised to contact us immediately.
10. Links to Third-Party Websites
The fuji388 platform may contain links to third-party websites or services related to gaming or payments. fuji388's Privacy Policy applies solely to the fuji388.my platform and does not cover the privacy practices of external websites.
Fuji388 is not responsible for the content, privacy policies, or security practices of any third-party websites. We encourage users to read and understand the privacy policy of every website they visit, especially before providing any personal information.
11. Amendments to the Privacy Policy
Fuji388 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the technologies we use. Any changes will be posted on this page with a new effective date.
For material amendments, fuji388 will notify registered users via an in-platform notice or email before the changes take effect. Continued use of the fuji388 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy.
This Privacy Policy was last updated on 1 January 2026. We encourage you to check this page periodically to stay informed about how we handle your personal data.
12. Privacy Contact
If you have any questions, concerns, or complaints regarding this Privacy Policy or how fuji388 handles your personal data, please contact us through the following channels:
- Privacy Email: support@fuji388.my
- Live Chat: Available 24/7 via the fuji388 platform – the fastest way to get an immediate response
- Frequently Asked Questions: Browse page FAQ for answers to frequently asked privacy questions
Our privacy team will respond to enquiries within 2 to 5 business days. For requests involving data access or deletion, please include your account number and a copy of your identification to speed up the verification process.